The best managers are leaders. Leaders care. They take the time to understand the people that they manage. Leaders understand that because people respond differently to how they are treated and have different motivations, they must use different styles of communication to get that employee to do their best work. They don’t try to manage everyone the same way.
Some team members are motivated by a challenge and can be called out. To others, that is the worst thing that a manager can do to them. They take criticism as a personal attack. For them, they may want their manager to come alongside them and more gently guide them. Some team members will want and require more of the manager’s time to do their best work, while others will feel micromanaged if the manager is constantly trying to “help.”
Learning the different personality types of their team is crucial to being a good leader. If leaders know how their team likes to communicate, and what their team responds most positively to, they can help them be as productive as possible. If the team members feel misunderstood, they probably won’t do their best work. It is up to the leader/manager to help them feel understood.