Receiving feedback

Hearing feedback can be really tough. Oftentimes, it can take us by surprise and we get defensive about it. But we need feedback to grow. Usually, there is at least a kernel of truth in what the other person is telling us. Instead of automatically justifying why you did/said what you did, just listen. Refrain from responding until the person is done talking. But don’t do one of those, “mhmm…ok…” almost like a “hurry-up and get it over with” verbal prodding. Stay open (watch out for negative body language). Then, after the sting of hearing what you need to hear, repeat back to them (or rephrase what you heard). If you and that person are on the same page, that’s probably a good thing. Finally, take their feedback and use it to make you a better person. Even if you don’t fully agree with what they’ve said, try to make small tweaks or improvements. None of us are perfect, so we at least know that we can slightly improve.

Brene Brown’s 3 key phrases to remember when receiving feedback…

⁃ “I’m brave enough to listen.”

⁃ “There’s something valuable here. Take what works and leave the rest.”

⁃ “Feedback is the path to mastery.”

Don’t keep a victim mindset

Avoid having a victim mindset at all costs. That’s not to say that you haven’t been wronged, or that you are not the victim of bullying, harassment, or unfairness. But staying in that mindset does you no good. Don’t wallow in self-pity. What’s done is done and now you need to figure out a way to not be victimized again and how to thrive in life.

Courage over comfort

Choose courage over comfort. Just be aware that, as Brene Brown points out in her book Dare to Lead, ”if you choose courage, you will absolutely know failure, disappointment, setback, even heartbreak.”

Courage is tough. It is not for the faint of heart. But, in the long run, the more you choose to be courageous and stay true to yourself, the less regrets you’ll have in life.

Five attributes of a great leader

1. Courage. What leader has been great without also showing extreme courage? George Washington, Abraham Lincoln, Theodore Roosevelt, Franklin Roosevelt, Martin Luther King Jr…none of them were perfect (nobody is). But what separates them even from other great leaders is their ability to choose to be courageous when it would be easier to lay down. To be courageous, you must first have a clear understanding of what your core values are and stick to them. When times get tough, you will have a decision to make. Do you stay true to what you say your values are? Or do you let the easier choice make your decision?

2. Confidence. To be a leader, you must display confidence. This is not to say that you will always be confident in your decisions. Nobody knows what the future holds or how your decisions will work out. But, you must not let the unknowns paralyze you from making a decision. Instead, take a reasonable time to do your due diligence – research what experts are saying, ask those whom you respect of their opinions, and inject your own common sense into the equation – then act on it! Be decisive and show confidence in your decision. If you’re not confident in yourself, how can you expect others to have confidence in you? Who wants to follow a leader who is meek and not confident in their actions?

It’s easy to look back and say, “I should have done this or that instead.” But the fact of the matter is, you have to make a decision which you feel is best with the information you have at that time. Once you get new information, you can make a different decision. But don’t beat yourself up for not knowing what was unknowable at the time. You will never have all of the answers, so don’t wait to act until you have them. Perfection is the enemy of progress. Done is better than perfect. Be confident and unapologetic in your decisions.

3. Poise. Leaders are poised. They are calm under pressure. They don’t panic. They don’t lose their cool. They do not point fingers or play the blame game. When things get tough, they buckle down. They figure out what the real issue is (not just attacking the surface problem, only for another related problem to pop up…they go deeper to try to get to the root cause and eliminate it). They figure out who needs to do what and when it needs to be completed. They can explain the importance of why it needs to be done and delegate it to others to complete. They might give guidance on how to accomplish it, but they don’t micromanage. Micromanaging kills autonomy and sabotages morale. Leaders understand that people want direction, but they want the freedom to do it their own way. Giving someone that freedom shows you respect them and believe in them enough to get the job done on their own terms.

4. Abundance mindset. Leaders have an abundance mindset, not a scarcity mindset. Instead of looking at others who are successful and being jealous of them, they see them and try to figure how they can emulate and expand upon their successes. Competition leads to innovation.

5. Discipline. Leaders are disciplined and gritty. They understand that in order to consistently produce the results they want, they have to put in focused effort day-in and day-out. True success – success that lasts – requires more than a “one and done” kind of approach. You can’t expect to be great if you never practice. You have to continuously work to be better, to become more efficient, to look for new ways of solving problems. When you don’t feel like doing something important, do it anyways. Find your discipline muscle and use it. And when things don’t go your way, be gritty enough to keep at it. You can allow yourself to be temporarily discouraged, but use that as fuel to overcome the obstacles you’re facing.

Courage

Should courage be the foundation of everyone’s core values? I believe justice, integrity, generosity, and perseverance are also very important values to have, but without the courage to act on what we need to do, will any of those virtues be followed in times of trouble?

We need to be courageous to face uncomfortable situations. Without courage, we are more likely to default to whatever is easiest. Sometimes, to be courageous will require us to confront others, whether they are our peers, someone in a position of authority, or maybe someone you are supposed to be leading. Hopefully we don’t need to confront others often, but it will be necessary at some point in life, regardless of who you are.

Are we standing up for what we believe in, even if it means that we may suffer for doing so? Without courage, we won’t speak up when we see injustice. Without courage, we won’t do what we know is right just because there are roadblocks (like other people). Without courage, maybe we will be less likely to give because we fear we won’t have enough. Without courage, we will give up at the first sign of struggle.

Practice being courageous. It will take time and we will mess up many times along the way. But if we give ourselves some grace, and keep trying to do what is right no matter the consequences, eventually being courageous will become easier for us. Then, not only will we be able to sleep better at night knowing we stood up for what we believe, but we will also gain the respect/admiration of others.