If you want to bring out the best in people, you must work on how you communicate with them. Here are some quick tips:
Be firm, but fair.
Be gracious.
When they do something good, reinforce that behavior by praising them for their effort.
Show your appreciation for them and provide encouragement.
Help them develop a growth mindset, not a fixed mindset.
If they haven’t done something right, it’s a learning experience, not a failure.
They can get to where we need them to be with the right attitude, practice, and learning from their mistakes (and the mistakes of others).
Occasionally, you may need to push them a little. People like their comfort zone. But if they want to reach their full potential, they will need to go outside of it.
Hold them accountable. If they say they’re going to do something, check in with them to make sure they’re on track to complete it. If they need help, you can help them brainstorm, but don’t just give them the answer. If you do this then they will always bring their problems to you and not try to think of solutions on their own.