Five attributes of a great leader

1. Courage. What leader has been great without also showing extreme courage? George Washington, Abraham Lincoln, Theodore Roosevelt, Franklin Roosevelt, Martin Luther King Jr…none of them were perfect (nobody is). But what separates them even from other great leaders is their ability to choose to be courageous when it would be easier to lay down. To be courageous, you must first have a clear understanding of what your core values are and stick to them. When times get tough, you will have a decision to make. Do you stay true to what you say your values are? Or do you let the easier choice make your decision?

2. Confidence. To be a leader, you must display confidence. This is not to say that you will always be confident in your decisions. Nobody knows what the future holds or how your decisions will work out. But, you must not let the unknowns paralyze you from making a decision. Instead, take a reasonable time to do your due diligence – research what experts are saying, ask those whom you respect of their opinions, and inject your own common sense into the equation – then act on it! Be decisive and show confidence in your decision. If you’re not confident in yourself, how can you expect others to have confidence in you? Who wants to follow a leader who is meek and not confident in their actions?

It’s easy to look back and say, “I should have done this or that instead.” But the fact of the matter is, you have to make a decision which you feel is best with the information you have at that time. Once you get new information, you can make a different decision. But don’t beat yourself up for not knowing what was unknowable at the time. You will never have all of the answers, so don’t wait to act until you have them. Perfection is the enemy of progress. Done is better than perfect. Be confident and unapologetic in your decisions.

3. Poise. Leaders are poised. They are calm under pressure. They don’t panic. They don’t lose their cool. They do not point fingers or play the blame game. When things get tough, they buckle down. They figure out what the real issue is (not just attacking the surface problem, only for another related problem to pop up…they go deeper to try to get to the root cause and eliminate it). They figure out who needs to do what and when it needs to be completed. They can explain the importance of why it needs to be done and delegate it to others to complete. They might give guidance on how to accomplish it, but they don’t micromanage. Micromanaging kills autonomy and sabotages morale. Leaders understand that people want direction, but they want the freedom to do it their own way. Giving someone that freedom shows you respect them and believe in them enough to get the job done on their own terms.

4. Abundance mindset. Leaders have an abundance mindset, not a scarcity mindset. Instead of looking at others who are successful and being jealous of them, they see them and try to figure how they can emulate and expand upon their successes. Competition leads to innovation.

5. Discipline. Leaders are disciplined and gritty. They understand that in order to consistently produce the results they want, they have to put in focused effort day-in and day-out. True success – success that lasts – requires more than a “one and done” kind of approach. You can’t expect to be great if you never practice. You have to continuously work to be better, to become more efficient, to look for new ways of solving problems. When you don’t feel like doing something important, do it anyways. Find your discipline muscle and use it. And when things don’t go your way, be gritty enough to keep at it. You can allow yourself to be temporarily discouraged, but use that as fuel to overcome the obstacles you’re facing.

Ego – is it good or bad?

The unhealthy ego can be such a detriment to our lives. Everybody thinks that they’re better at “x” than those around them. For example, if you ask 100 people if they are above average, average, or below average at nearly any task they complete regularly (like driving a car), the majority of them will say they are above average.

The problem with an unhealthy ego is that it makes you inclined to place judgment on others. When you think you’re better than others, you tend to treat them differently. You are more likely to point out the window, casting blame, instead of looking in the mirror first. “It’s their fault…I didn’t do anything wrong.”

When you judge, it can help you temporarily feel better. But really, it separates you from others. It isolates you and makes you feel lonely. If the person who made the mistake is on your team, it can erode your team chemistry. And if they are someone you’re dealing with in a transaction, it can suddenly make the situation much more combative than it needs to be. Judging others (even if you don’t realize you’re doing it) is a short-term “fix” that does not serve you in the long run.

The ego is not all bad though. If you are without an ego, you may not have the confidence to branch out and try something new. You may not believe in yourself or your ability to complete a difficult task. You need to have an ego, but just don’t let it get out of control.

Try to have a healthy ego. A healthy ego should allow you to have belief in yourself – that you’re a capable, responsible, honest person who does things with integrity. Once your ego grows too large, you may notice that you believe that everything you do or say is right and that nobody should ever question you. No matter how much success you experience in life, make sure you keep others around you who will challenge your thoughts, beliefs, and actions. Do not be upset with them when they do this, otherwise you are subconsciously training them to not provide any feedback that doesn’t praise you.

Delegate to elevate (your business)

Think of the “who” and not necessarily the “how.” Who can do the work you either don’t enjoy doing or are not good at doing? Don’t waste time trying to figure out how you can be better at something you dislike. Find a capable person with a good attitude, who you enjoy working with, and who has unquestioned ethics. Hire them. Share your vision with them (what you want the end result to look like). Then step out of the way and give them the autonomy to take ownership of how it gets done. It takes more off of your shoulders, empowers them (making them feel better about their work), and is ultimately the only way you can scale/grow your business larger.

You need to make sure there are processes in place to get the results, but don’t micromanage. If the work gets done and your integrity is boosted (or, at the very least, stays intact), why does it matter “how” the person you delegated the task to does it? Be about the results.

Management

If you are in a position to manage others, there are two major mistakes to avoid. The first is micromanaging. If you have capable people working for/with you, they have good ethics, they have produced results in the past, and they know what the near-term and long-term goals are for themselves and the company are, do not constantly be looking over their shoulder. Don’t step on their toes! Let them do what they know best. But it’s good to keep the lines of communication open. You should still have regular check-ins to see how they’re doing, if they need help/another opinion on how to do something, etc. When you micromanage, you take away not only their sense of autonomy, but you also remove accountability from them. After all, they are only following your orders when you tell them every single thing to do.

The opposite is also a problem though, which is to becomes so hands-off that those you are managing don’t think you know what’s going on. If you’re not present, don’t talk with them regularly, or aren’t in any meetings with them, when you go to make a suggestion they are much more likely to disregard your suggestions. You become an outsider at that point, not a team member, a leader, or a manager.

Aim to strike a healthy balance between the two forms of communication. Guide them, but let them be the heroes. Ask them questions so they can think of how to improve a situation. Monitor their results and be prepared to step in if you feel they will do something that may have catastrophic/irreversible results. But, ultimately, keep in mind that people will work hardest for you when they like what they do, when they’re engaged/interested, when there is mutual respect between themselves, their manager, and their co-workers, and when they feel you have their back.

Being a boss? Or being a leader

Gary Vaynerchuk’s illustration of the difference between being a “boss” and being a leader. ​
Gary Vaynerchuk’s illustration of the difference between being a “boss” and being a leader.

You can be a natural leader, where you inspire others to do their best and help the team reach its goals, without being in a leadership position. You can lead with quiet confidence or be outgoing. There are many styles of leadership, and some styles work better depending on the circumstances. For example, you can have a great wartime leader, but in times of peace, that person’s words or actions may not resonate with those whom they are leading. Or you can have a terrific peacetime leader, but when times get tough, their voices may be too soft to motivate others to believe in the cause.

Regardless of the type of leader you are (or you follow), the best leaders typically find ways to help you grow. They don’t do the work for you, but they help by asking you the right questions and letting you find your way.

Bosses, on the other hand, can be leaders or they can be tyrants. Bosses can still get things done over threat of power or anger, but they don’t win any loyalty from their subordinates. In fact, instead of people going above and beyond, they will often only do the bare minimum for a boss. Other than the intrinsically motivated optimist, why should anyone bust their butt for someone who is always the first to blame others when things go wrong, who takes credit when things go right, and who doesn’t treat their employees with respect?

If you are fortunate enough to be promoted, make sure you work to be the best leader you can be and don’t just be another “boss.”