relationships | The Caleb Barney Collection

Conversation – A Work In Progress

I’m introverted and generally very goal-oriented. I enjoy working hard and always staying busy. And with that, I feel that my conversational skills are often lacking. I am not big on small talk. I usually feel like I want to move onto the next thing on my checklist and that stopping to make casual conversation is unproductive. But it’s those conversations about “nothing” that help to build relationships and establish feelings of trust. It’s actually very productive (indirectly) if you can take the time to connect with others, as long as you’re still leaving time to complete other tasks (you can’t sit around and gossip all day). This has been one of my biggest social flaws ad is something I’m working to improve…

The key to improving in anything in life is first to be aware that you are deficient in an area. I’ve done that here. With conversational skills being the deficiency, I delve a little deeper into what I think makes up a good/great conversationalist. Basically, there are three parts to being a great conversationalist.

1. Asking the right questions

The first part is knowing what questions to ask. If you don’t know a person, their interests, etc., sometimes it can be difficult to strike up a conversation. But if you have a general understanding of how to start conversations (asking open-ended questions, usually about the person or a topic that the person has an opinion on) and you also have a vast knowledge of current events or miscellaneous information, this is a helpful start.

2. Be curious

After knowing what questions to ask, you have to actually ask those questions and be interested in the person’s response. You need to listen to what they’re saying and respond accordingly. If you’re interested and curious in what they are saying, this will naturally lead to more questions on your part. Give verbal or physical cues showing your interest. Don’t be over dramatic on this and don’t be fake about it, but if you’re actually interested in what they’re saying, encourage them to talk more.

3. Contribute to the conversation

The third part to be in a great conversationalist is to have interesting things to say and to be willing to share stories with others. If you have great stories to tell, but you are only giving people one word answers and not making it appear as if you’re open to have a conversation, they will shut down and try to look elsewhere. Or if you are asking them questions, but not adding to the conversation, it will seem more like an interrogation.

Welcoming disagreements

“One of the most difficult lessons many leaders learn (or fail to learn) is the necessity to welcome and tolerate disagreement.”

There are two ends of the agreement spectrum that we should try to avoid…

The first is to be 💯% agreeable on everything, aka a “yes man.” This is conflict avoidance at its worst.

The other end of the spectrum is to always shut others’ ideas down right away because they don’t align with your thoughts. Nobody can tell you anything if it doesn’t support your opinion. This is someone who craves confrontation and seeks it out.

I’m working on improving in this area (on both ends of the spectrum) – trying to learn the best ways to tactfully disagree. You should have original thoughts and feel comfortable voicing your opinion. But there are things that matter more and things that matter less which should/shouldn’t be argued about or debated. You don’t have to “win” every argument, and by always “needing” to be right, you will eventually discourage others from voicing their opinions around you.

What does it mean to be successful?

Who is the first person you think of when you hear the word “successful?” I guess it should be based on what you definition of success is. Does it mean they are a prominent businessman/woman? That they make a lot of money? That they’re famous? Or they seem to have it all?

But take a deeper look – not at the person who you think is successful. We’re not here to pick apart their lives/imperfections. Instead, take a deeper look as to what success means to you and why you define it that way. Oftentimes we are only looking at one of life’s domains (usually our vocation or financial success) and are blind to the other domains (do we have deep/meaningful relationships, how is our family life, are we physically healthy, intellectually healthy, or spiritually healthy?)…

Don’t think that because someone is famous that they are successful. Success, at least to me, should be defined by the whole package. Who cares if you’re making $200,000+ per year if you’re in poor health, if you have a broken marriage, if you never get to see/truly know your kids, if you’ve lost/damaged friendships, or if you’re morally corrupt.

Success is winning in every area of life. Success is being happy with what you have, but still striving to do better (for yourself and others). Success is focusing on the process, not the result – on enjoying the journey, and not only worrying about getting to the destination. Everyone has their own definition of success. We all value certain aspects of life differently (and our priorities will change), so don’t judge others for trying to achieve success in their own way. Just focus on creating your best, most successful life and let them do the same.

Dealing with rejection

Treat everyone nicely, even when they reject you. You never know when your gracious response may help you in the future.

If you act poorly or inappropriately, people will remember that. It may feel good to “tell them off” in the moment, but it builds ill will towards your future self.

On the other end of the spectrum, if you act kindly and with grace, they may think to help you in the future. They might be rejecting your idea right now because they don’t agree with it, but that doesn’t mean they don’t like you. Don’t take rejection personally. Instead, thank them for their time and try to get feedback from them as to why they said no. Now, you can use that feedback to improve your idea (or the communication of your idea) in the present, or gain a better understanding on how to present to that person in the future (what do they value?).

Speak softly and carry a big stick.

When you’re negotiating, try to work cooperatively with the other side which will often lead to the best “win-win” outcomes. The opposite can be said when trying to negotiate competitively with the other side, where there is usually a winner and a loser. Sure, you may win that time, but who will want to keep working with you if they keep walking away with a sour taste in their mouth?

Having the “power” or perceived ability to get things done if things don’t work out exactly as planned will also help with the negotiation. What this means will change in different situations…sometimes it will mean that you can get what you want done by force or persuasion, other times it will mean that you will work to get the best possible outcome for both parties. Either way, you should be able to follow through with any promises you make and people should feel confident that you’ll do what you say.

Lastly, don’t constantly “blab” or else people will tune you out (almost like Charlie Brown’s teacher). Your words carry less weight the more you talk and your reputation will get dinged every time you don’t follow through with your words.