Welcoming disagreements

One of the most difficult lessons many leaders learn (or fail to learn) is the necessity to welcome and tolerate disagreement.
“One of the most difficult lessons many leaders learn (or fail to learn) is the necessity to welcome and tolerate disagreement.”

There are two ends of the agreement spectrum that we should try to avoid…

The first is to be 💯% agreeable on everything, aka a “yes man.” This is conflict avoidance at its worst.

The other end of the spectrum is to always shut others’ ideas down right away because they don’t align with your thoughts. Nobody can tell you anything if it doesn’t support your opinion. This is someone who craves confrontation and seeks it out.

I’m working on improving in this area (on both ends of the spectrum) – trying to learn the best ways to tactfully disagree. You should have original thoughts and feel comfortable voicing your opinion. But there are things that matter more and things that matter less which should/shouldn’t be argued about or debated. You don’t have to “win” every argument, and by always “needing” to be right, you will eventually discourage others from voicing their opinions around you.

Goals, a vivid vision, and living proactively

Focus on living proactively instead of reactively.

What are you doing today to set your future self up for success? Are you going into each day by looking at what you need to get done for the day? Prioritize what has to get done for the day in order to hit your weekly, monthly, quarterly, or yearly goals.

If you’re not planning each day intentionally, you end up reacting to the day’s events. You’re very busy, but you’re not very productive. You feel like a chicken running around with its head chopped off or like you’re running around, putting out fires all day. You end the day exhausted, but not feeling like you moved the needle towards your long-term goals.

Set time aside to figure out what you want your life to look like next year, in three years from now, and in ten years from now. Do you have a vision of how great your life will be?

You need to have direction in your life. How can you get somewhere if you don’t know where you’re going? Have a roadmap with your destination showing and the route planned out (hitting milestones along the way).

What does it mean to be successful?

Who is the first person you think of when you hear the word “successful?” I guess it should be based on what you definition of success is. Does it mean they are a prominent businessman/woman? That they make a lot of money? That they’re famous? Or they seem to have it all?

But take a deeper look – not at the person who you think is successful. We’re not here to pick apart their lives/imperfections. Instead, take a deeper look as to what success means to you and why you define it that way. Oftentimes we are only looking at one of life’s domains (usually our vocation or financial success) and are blind to the other domains (do we have deep/meaningful relationships, how is our family life, are we physically healthy, intellectually healthy, or spiritually healthy?)…

Don’t think that because someone is famous that they are successful. Success, at least to me, should be defined by the whole package. Who cares if you’re making $200,000+ per year if you’re in poor health, if you have a broken marriage, if you never get to see/truly know your kids, if you’ve lost/damaged friendships, or if you’re morally corrupt.

Success is winning in every area of life. Success is being happy with what you have, but still striving to do better (for yourself and others). Success is focusing on the process, not the result – on enjoying the journey, and not only worrying about getting to the destination. Everyone has their own definition of success. We all value certain aspects of life differently (and our priorities will change), so don’t judge others for trying to achieve success in their own way. Just focus on creating your best, most successful life and let them do the same.

Dealing with rejection

Treat everyone nicely, even when they reject you. You never know when your gracious response may help you in the future.

If you act poorly or inappropriately, people will remember that. It may feel good to “tell them off” in the moment, but it builds ill will towards your future self.

On the other end of the spectrum, if you act kindly and with grace, they may think to help you in the future. They might be rejecting your idea right now because they don’t agree with it, but that doesn’t mean they don’t like you. Don’t take rejection personally. Instead, thank them for their time and try to get feedback from them as to why they said no. Now, you can use that feedback to improve your idea (or the communication of your idea) in the present, or gain a better understanding on how to present to that person in the future (what do they value?).

Hiring rules

When you’re hiring, look to hire someone who is teachable, has a good work ethic, is trustworthy, and has a good attitude. They need all four of those qualities.

If they have a poor work ethic, the work won’t get done.

If they aren’t smart enough to actually learn (or they aren’t willing to listen/be teachable), the quality of the work will suffer.

If they aren’t trustworthy, you will never be able to fully concentrate on what you need to do, because you’ll constantly be wondering if that person is doing what they’re supposed to do.

And if they have a bad attitude, it will make your workday worse, it will give your company a bad reputation with customers, and it will slowly erode your company culture.

This is why your employees need all four of these characteristics. Don’t necessarily look to hire for someone who already has the specific skill sets you need. As long as you have the time to train them and they possess the four qualities listed above, they will do well and your team will grow.