Everyone would benefit from having better listening skills. The main part of listening that I think we sometimes forget is that we should be listening to actually understand the other person’s point of view. How are they feeling? What are they trying to convey? Why do they feel that way?
If you are curious, and you’re not afraid to ask questions, you’ll naturally begin to ask them more questions to gain a better understanding of why they’re talking. This takes patience. Sometimes others don’t know why they’re talking. Other times they want to feel important. Try to understand where they’re coming from, and be ok not having “the answer” or saying something profound every time you speak. Instead, keep asking better questions.
If you ask better questions, you’ll get better answers. And not only that, but the other person will feel like you genuinely care (which you should) and that you actually understand them (which a lot of people won’t). You’ll build new relationships quicker and you’ll strengthen your existing relationships.
Don’t just wait for your turn to speak. Don’t go on your phone when they’re talking. Look at them in the eyes and give them your full attention. If you do that, they will feel listened to and you might actually learn or retain what they’ve said. Then, if you bring up something they said in the past (in a future conversation), they’ll feel even more heard, which will again strengthen your relationship with them.
